Aroko Bungalows Privacy Policy
At Aroko Bungalows, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website and services. By using our website and booking a stay with us, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our website or book accommodation with us:
1.1 Personal Information
- Name
- Email address
- Phone number
- Address
- Payment details (credit card or bank account information)
1.2 Booking Information
- Check-in and check-out dates
- Number of guests
- Special requests or additional services
1.3 Non-Personal Information
We may also collect non-identifiable information about how you access and use our website, such as your browser type, IP address, and browsing behavior.
2. How We Use Your Information
We use the information collected to:
2.1 Process Bookings
Your personal and payment information is used to manage your reservation, process payments, and confirm your booking.
2.2 Communication
We may use your contact information to send booking confirmations, important updates about your stay, and promotional offers if you have opted into our newsletter.
2.3 Improve Our Services
Non-personal data helps us monitor website usage, improve functionality, and customize your user experience.
2.4 Legal Requirements
We may be required to share your personal information if necessary to comply with legal obligations, protect our rights, or ensure the safety of our guests.
3. Data Sharing & Disclosure
Aroko Bungalows respects your privacy and does not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:
- Payment processing
- Website hosting and technical support
- Marketing services (if applicable)
These providers are obligated to protect your information and use it only for the services they provide on our behalf.
4. Data Storage & Security
4.1 Data Storage
We store your personal information securely for as long as is necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete your data.
4.2 Security Measures
We implement industry-standard security measures, including encryption and secure networks, to protect your personal data from unauthorized access, alteration, or disclosure.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve site performance.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary for the website to function correctly, such as enabling booking forms.
- Performance Cookies: These help us understand how visitors use our site, enabling us to improve it.
- Functional Cookies: These allow us to remember your preferences and provide a more personalized experience.
You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.
6. Your Rights
6.1 Access and Correction
You have the right to request access to the personal information we hold about you and correct any inaccuracies. To do so, please contact us using the information below.
6.2 Data Deletion
You may request that we delete your personal information unless we are required to retain it for legal purposes.
6.3 Opting Out of Marketing Communications
If you have opted into our promotional emails, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. Aroko Bungalows is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Information
If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us at:
Aroko Bungalows
Muri Lagoon, Rarotonga, Cook Islands
Email: aroko@bungalows.co.ck
Last Updated: 05/10/2024